Privacy Policy

1. Information We Collect

2. How We Use Your Information

We use collected information for the following purposes:

• Providing and maintaining the App
• Saving devotional journey progress
• Delivering personalized content
• Sending reminder notifications
• Improving app functionality
• Understanding feature usage
• Resolving technical issues
• Responding to support requests
• Preventing abuse or misuse
• Maintaining security and integrity
• Complying with legal obligations

We use only the information reasonably necessary to provide and improve our services.

3. Analytics and Performance Monitoring

To improve the App experience, we may use analytics and crash-reporting services. These services may collect information such as:

• App usage patterns
• Device information
• Session duration
• Feature engagement
• Crash reports
• Technical diagnostics

Examples may include:

• Google Analytics for Firebase
• Firebase Crashlytics
• Similar analytics providers

Where possible, analytics information is collected in aggregated or anonymized form.

4. Donations and Payments

Ramadhara may provide optional donation functionality to support the creation, translation, maintenance, and distribution of devotional content. Payments may be processed through trusted third-party payment processors such as:

• Google Play Billing
• Apple In-App Purchases
• Razorpay
• Stripe
• Other authorized payment providers

We do NOT collect, store, or process:

• Credit card numbers
• Debit card numbers
• Banking credentials
• UPI PINs
• Security codes

Payment information is handled directly by the respective payment provider under their own privacy and security policies. We may receive limited transaction information such as:

• Transaction reference number
• Payment status
• Donation amount
• Date and time of donation

5. Notifications

If enabled by you, Ramadhara may send notifications relating to:

• Morning devotional reminders
• Evening Ramayana stories
• Journey progress reminders
• Festival greetings
• Panchang updates
• New content announcements
• Important service updates

You may disable notifications at any time through your device settings.

6. Content Sharing Features

Ramadhara may allow users to share devotional posters, blessings, quotes, or reflections through third-party platforms such as:

• WhatsApp
• Facebook
• Instagram
• Telegram
• Email
• SMS

Any information shared through external services becomes subject to the privacy practices of those platforms. We are not responsible for information voluntarily shared through third-party services.

7. Information Sharing and Disclosure

We do not sell, rent, lease, or trade your personal information. We may share information only in the following circumstances:

8. Data Security

We implement reasonable technical, administrative, and organizational safeguards designed to protect information against unauthorized access, unauthorized disclosure, misuse, loss, destruction, or alteration.

Despite our efforts, no system can guarantee absolute security. Users acknowledge that transmission of information over the Internet carries inherent risks.

9. Data Retention

We retain information only for as long as reasonably necessary to provide services, maintain devotional progress, fulfill legal obligations, resolve disputes, and enforce agreements. Anonymous and aggregated analytics data may be retained for longer periods.

10. Your Rights

Subject to applicable laws, you may request:

• Access to your information
• Correction of inaccurate information
• Deletion of personal information
• Restriction of processing
• Withdrawal of consent
• Data portability where applicable

To exercise any of these rights, contact: contact@ramadhara.com. We may require verification before processing certain requests.

11. Account and Data Deletion

Users may request deletion of their personal information and associated devotional journey data. Upon deletion:

• Journey progress may be lost
• Completion history may be removed
• Preferences may be reset
• Associated personal information may be deleted

Certain records may be retained where legally required.

Data deletion requests may be sent to: contact@ramadhara.com. You can also visit our dedicated Data Deletion Policy page.

12. Children's Privacy

Ramadhara is intended for general audiences, including families. Children should use the App under parental guidance where appropriate. We do not knowingly collect personal information from children in violation of applicable laws. Parents or guardians who believe a child has provided personal information may contact us for review and removal.

13. Third-Party Services

Ramadhara may integrate with third-party services including Google Play Services, Apple App Store Services, Firebase, Cloud Hosting Providers, Payment Processors, and Customer Support Systems. These services operate under their own privacy policies and terms. Users are encouraged to review those policies independently.

14. Spiritual Content Disclaimer

Ramadhara provides devotional, cultural, educational, and spiritual content inspired by the Ramayana and related traditions. Content is intended solely for personal learning, reflection, and devotional practice.

The App does not provide:

• Medical advice
• Psychological advice
• Legal advice
• Financial advice
• Professional counseling

Users should seek qualified professionals for such matters.

15. International Users

Your information may be processed and stored in countries where our service providers operate. By using the App, you consent to such processing in accordance with this Privacy Policy.

16. Changes to this Privacy Policy

We may update this Privacy Policy periodically. When significant changes are made:

• The updated version will be published within the App and/or website.
• The “Last Updated” date will be revised.

Continued use of Ramadhara after updates constitutes acceptance of the revised Privacy Policy.